We are seeking a friendly, dependable, customer-focused, and motivated Retail Sales Associate to join a retail team in New York, NY. This position will be responsible for assisting customers, providing product information, supporting daily store operations, and helping achieve sales goals while delivering a positive shopping experience.

The ideal candidate is comfortable working in a fast-paced retail environment, enjoys interacting with customers, and takes pride in maintaining a clean, organized, and welcoming store. Previous retail or customer service experience is preferred but not required, as training may be provided.

JOB INFORMATION

Position: Retail Sales Associate
Pay: $17.00 – $24.00 per hour, depending on experience, store, and sales structure
Location: New York, NY
Employment Type: Full-time / Part-time / W-2
Work Arrangement: On-site
Schedule: Flexible retail shifts, including mornings, evenings, weekends, and holidays, with schedules based on store hours and business needs

KEY RESPONSIBILITIES

• Greet customers and provide friendly, professional assistance throughout the shopping experience.
• Help customers identify products that meet their needs and provide accurate product information.
• Recommend products and services while supporting store sales goals.
• Process customer purchases, payments, returns, and exchanges according to company procedures.
• Operate cash registers and point-of-sale (POS) systems accurately when assigned.
• Maintain product displays, shelves, and sales areas in a clean and organized condition.
• Replenish merchandise and assist with receiving, unpacking, and organizing inventory.
• Monitor product availability and communicate low-stock or inventory concerns to management.
• Assist with promotional displays, sales events, and seasonal merchandise changes.
• Maintain awareness of current promotions, discounts, products, and store policies.
• Handle customer questions, concerns, and reasonable service requests professionally.
• Follow company procedures related to cash handling, loss prevention, safety, and customer service.
• Maintain a clean, organized, and welcoming sales floor.
• Work cooperatively with coworkers and supervisors to support daily store operations.
• Meet established customer service and sales expectations.
• Follow workplace safety procedures and company policies at all times.

REQUIREMENTS

• No college degree or formal retail education required.
• Previous retail, sales, cashier, or customer service experience is a plus but not required.
• Strong customer service and interpersonal skills.
• Comfortable communicating with customers in a professional and respectful manner.
• Basic English communication skills required; additional languages may be a plus depending on the store and customer base.
• Ability to learn product information, store policies, and sales procedures.
• Basic ability to operate or learn point-of-sale (POS) systems and other store technology.
• Reliable attendance and punctuality.
• Ability to stand and walk for extended periods during the workday.
• Ability to bend, reach, and move merchandise as required by the position.
• Ability to lift and carry merchandise or supplies within the physical requirements of the position.
• Comfortable working in a fast-paced retail environment.
• Professional appearance and positive attitude toward customers and coworkers.
• Ability to work independently and as part of a retail team.
• Availability to work weekends, evenings, and holidays as scheduled.

BENEFITS

• Employee discounts on merchandise, depending on the company and store.
• Paid sick time according to applicable requirements and company policy.
• Paid training and onboarding.
• Employee discount programs and promotional offers, where available.
• Opportunities to earn sales incentives or commissions, depending on the position and employer.
• Opportunities to pick up additional shifts during busy periods.
• Employee recognition programs.
• Opportunities for advancement into senior sales, supervisory, and management positions.
• Benefits eligibility for qualifying full-time employees, which may include health, dental, vision, and retirement benefits depending on the employer.

ABOUT THE COMPANY

The company is a retail organization serving customers in the New York, NY area. The business operates in a fast-paced retail environment and is committed to providing quality products, helpful customer service, and a welcoming shopping experience.

The retail team plays an important role in serving customers, supporting sales, maintaining store standards, and ensuring smooth daily operations. The organization values customer service, reliability, teamwork, product knowledge, professionalism, and a positive attitude.

HOW TO APPLY

To apply for this opportunity, simply contact a recruiter through the Job Connect Group website. A recruiter will provide additional information about the position and guide you through the application process.

You will then be directed to the job registration process, where you can submit your information and complete the required application details.

After completing your registration, qualified candidates may be contacted by the recruiting team regarding the next steps. The process may include an initial interview, candidate screening, and additional information about the hotel, available shifts, compensation, and position requirements.

Qualified candidates may then receive further details regarding the hiring and onboarding process.