We are seeking a friendly, organized, and dependable Clinic Receptionist to join a healthcare team in New York, NY. This position will serve as one of the first points of contact for patients and visitors while providing front-desk and administrative support to the clinic.
The ideal candidate is professional, patient-focused, and comfortable working in a busy medical environment. Previous healthcare experience is helpful but not required for all positions, as training may be provided.
JOB INFORMATION
Position: Clinic Receptionist
Pay: $19.50 – $24.50 per hour, depending on experience
Location: New York, NY
Employment Type: Full-time / W-2
Work Arrangement: On-site
Schedule: Monday–Friday, 8:30 AM–5:00 PM, with occasional Saturday coverage
KEY RESPONSIBILITIES
- Welcome patients and visitors in a professional and courteous manner.
- Manage patient check-in and check-out procedures.
- Answer incoming phone calls and direct patients to the appropriate department.
- Schedule, confirm, and reschedule patient appointments.
- Collect and update basic patient demographic information.
- Assist with patient registration and intake forms.
- Verify basic insurance information according to office procedures.
- Collect co-payments and other patient payments when applicable.
- Respond to routine questions regarding appointments, office procedures, and clinic services.
- Maintain accurate patient information in electronic systems.
- Communicate with medical staff regarding scheduling and patient flow.
- Receive and distribute mail, documents, and other office materials.
- Maintain an organized and welcoming reception area.
- Protect patient privacy and follow applicable confidentiality procedures.
- Assist with general administrative tasks as needed.
REQUIREMENTS
- High school diploma or equivalent.
- Previous receptionist, customer service, office, or healthcare experience is preferred but not always required.
- Strong verbal and written English communication skills.
- Spanish or another additional language is a plus.
- Basic computer skills and familiarity with email and office software.
- Professional and friendly communication style.
- Strong organizational skills and attention to detail.
- Ability to remain calm and helpful in a busy environment.
- Reliable attendance and punctuality.
- Ability to handle patient information with discretion and confidentiality.
BENEFITS
- Paid Time Off (PTO).
- Paid holidays.
- Employee wellness and assistance resources.
- Paid training during onboarding.
- Employee discount programs, where applicable.
- Opportunities to develop additional administrative and healthcare office skills.
ABOUT THE COMPANY
The company is a healthcare organization serving patients in the New York City area. The clinic operates in a professional and patient-focused environment where administrative and clinical teams work together to provide an efficient experience for patients.
The organization values professionalism, respect, confidentiality, teamwork, and quality customer service. The Clinic Receptionist plays an important role in helping patients navigate appointments and supporting the smooth operation of the front office.
HOW TO APPLY
To apply for this opportunity, simply contact a recruiter through the Job Connect Group website. A recruiter will provide additional information about the position and guide you through the application process.
You will then be directed to the job registration process, where you can submit your information and complete the required application details.
After completing your registration, qualified candidates may be contacted by the recruiting team regarding the next steps. The process may include an initial interview, candidate screening, and additional information about the available position and schedule.
